Customer Billing

C2C can process on your behalf the invoicing of Customers on a monthly, bi-monthly, quarterly, and annual basis. This can be done for an extensive range of charging schemes, for water, wastewater, surface water and rateable values, metered and un-metered accounts.

We offer a bespoke billing process system incorporating a customer database, and a bill production facility, and a clearly defined payment process.

An important aspect of C2C’s service is the Customer Relations management, which involves liaison with customers regarding data queries, meter readings, payment processing and debt recovery.

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