C2C can offer round the clock capability to manage your water and wastewater assets. C2C can do this with proven expertise in asset operation and through:
A 24/7 client and customer helpline
The C2C Control Centre provides cover for routine and emergency work 365 days per year helpline. Problems are analysed and risk assessed and Field Operatiors are then instructed to investigate or implement the resolution. Feedback to the client is an essential integral step in the process.
Dedicated staff from first call to final feedback
C2C Field Technicians and Operators undertake the first call reactive work. They will solve problems and specify any required follow on work and manage any key supply chain partners we utilise in delivering the service. On site relationships are managed to ensure our client is getting the best resolution to the issue and the best value service.